FAQ
Enhance Your Microwaving Experience with Our Innovative Bowl Cozy.
- Place your food to be heated into a microwave safe bowl.
- Place the bowl into the Bowl Cozy.
- Microwave as normal.
- When your food is heated simply lift the Bowl Cozy by picking it up by holding two of the wings or placing your hands around the Bowl Cozy.
No more hot hands.
Can you put the Bowl Cozy in a conventional oven?
Yes, the Bowl Cozy can be placed into a conventional oven. The Bowl cozy can withstand heat up to 230°C (approximately 440°F).
Use caution when removing the Bowl Cozy from a conventional oven - ALWAYS use oven mitts or similar.
I have a discount code. How do I use it?
If you are using a computer to place your order, when you get to the checkout you will see a box where you can enter and apply your discount code.
If you are using a mobile device such as your phone to place your order, when you get to the checkout you will see "Show order summary". Click on the dropdown symbol next to "summary". This will show more information about your order including a box where you can enter and apply your discount code.
Is the Bowl Cozy safe for children to use?
It is always advisable to supervise children when hot food is consumed. The cozy should be placed on a flat safe surface when during use. Although the Bowl Cozy makes sure your hands are not burned when lifting hot food out of the microwave, careful handling is still required as the contents of the bowl may extremely hot.
Should I do anything before I use my Bowl Cozy for the first time?
We recommend that you wash the Bowl Cozy in warm soapy water before its first use.
How do I clean my Bowl Cozy?
- Wash in the sink as you would any other kitchen utensil.
- You can place it in the dishwasher and wash with your other dishes.
What is the Bowl Cozy made from?
The Bowl Cozy is made from premium quality food grade silicone that conforms to the LFGB standard.
What is the LFGB standard?
The LFGB standard is the European standard for testing silicone to ensure that it meets requirements for food safety.
The testing regime of the LFGB standard is far more rigorous than the requirements of the FDA standard - the other common standard used for testing the food safety of silicone.
Conforming to the LFGB standard adds to the cost of the silicone when compared with the FDA standard due to the higher quality of the silicone required to meet the testing regime.
Products made from silicone that meets the LFGB standard are considered safe for human use.
Where is your warehouse?
Our warehouse is in Tasmania, Australia.
What are my shipping options?
We use Australia Post to ship the Bowl Cozy.
There are two shipping options:
Standard shipping
Australia 2 - 8 days
USA 6 - 27 days
Express
Australia 1 - 4 days
USA - not available at this time.
The shipping time is estimated and is at the discretion of the carrier.
When will my order be dispatched?
We endeavour to ship all orders within 24 hours.